Technical Support Engineer
Hobbyist Programmer

Ashikur Rahman

With 5 years of experience in Technical Support and total 8 years in the web development industry, I bring a strong combination of problem-solving expertise and technical proficiency.

I'm a father of a sweet daughter and an avid reader.

Ashikur Rahman

Experience

  1. Full Stack Developer

    Currently Serving

    Freelance Marketplace

    To give myself some room and space to learn new technologies, I decided to work as a freelance "Web Developer". JavaScript and PHP are my tools. Not a pro but as a passionate coder I do everything from the front end using Next.js, GraphQL, and TailwindCSS to the back end using PHP, Mongo, and MySQL. For SME e-commerce projects, my choice is Shopify and Webflow. Excited to work and learn some new things. Hope for a brighter future in the coming days.

    PhpJavascriptLaravelReactNextJsMySqlWordPressShopify
  2. Application Development and Support Engineer - Contractual

    April 2023 - Sept 2023

    AppPresser Inc.

    AppPresser provides WordPress to mobile app solutions both for Android and iOS. A typical remote and contractual position.

    My job was to develop mobile apps using their existing tools and test the platform to bring improvements for a better user experience.

    PhpWordPressJavascriptMySqlAccessibility
  3. WordPress Support Engineer - Full Time

    Nov 2018 - Feb 2023

    WPMU DEV

    WPMU DEV is a known and established brand in the WordPress community. They have some amazing and popular WordPress plugins that really matter to the community and empower thousands of businesses.

    As a "Support Engineer", my responsibility was to serve users through live chat, forum and e-mail. It was the most exciting journey so far in my career. Troubleshooting plugins and themes issues, configuring Hosting, testing products, and convincing the users.

    Learned a lot, explored a lot and completed over 14k live-chats in my 4 years journey. The most beautiful part was that I was part of a superb diverse team working from different countries and cultures. Great mentors, all the talented and amazing colleagues and so much fun in the Slack group. Never felt it was a remote job.

    A memory for life!

    PhpWordPressJavascriptMySqlLinux Hosting
  4. Freelance Web Developer

    2015-2018

    Freelance Marketplace

    Started my career in web technologies. I got a chance to work with different technologies. Had some awesome clients from different world zones and learned a lot.

    PhpWordPressShopifyJavascriptMySql

Skills

Case Study

More than 08 years in the game

Dignity Direct Care Landing Page
Dignity Direct Care Landing Page
Savorceleste E-commerce Website
Savorceleste E-commerce Website
Dashboard
Dashboard
D

Very good support service. Ashik helped me to solve many problems

Ashik helped me a lot with many wordpress bugs I have WPMUDEV support service is really incredible. I really hope they maintain this quality of service.

Daniel Peres

Brazil

J

Ashik helped solve a very complex…

Ashik helped solve a very complex problem, where nobody else could. I recommend this guy for a promotion!

Jean Lemillour

Australia

I

BEST DECISION EVER! It's been fantastic to work with Ashik, he developed my whole online shop, totally custom, not using template. He went the extra mille giving advise in some parts that were not good for users. He was fast, and super patient when i need some time to prepare materials. Very easy communicate & very perfectionist. THE BEST!

Irene Cantos

Spain

Z

I don't have one single bad things to say about Ashik. He is very professional, quick with his work and pays attention to the details. He is very patient too - which is nice! I have already worked with him multiple times and will be commissioning him to complete many more of my projects in the future.

Zwieback

USA

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